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Manage your shipments and returns
Level up your customer's journey
Creating exceptional experiences can mean more customer satisfaction and loyalty. Find FedEx digital intelligence tools to help you deliver at every touchpoint.
Level up your customer's journey
Creating exceptional experiences can mean more customer satisfaction and loyalty. Find FedEx digital intelligence tools to help you deliver at every touchpoint.
EXPLORE DIGITAL CAPABILITIESSet up your business for a successful 2024
Fuel growth with ecommerce insights
So much goes into running your business. Take some time to recharge and read. Get guidance on everything from creating a returns strategy to improving sustainability.
GET BUSINESS INSIGHTS
Offer customers no-box, no-label returns
Find ways to set customers up for a hassle-free returns experience. Plus, learn about consolidated returns, third-party returns solutions, and more.
MAKE RETURN A BREEZE
Make light work of returns over 150 lbs.
Let us pick up your customer's big, bulky return from their home or business. With FedEx Freight Direct Returns, your customer gets a flexible 2-hour pickup window.
EXPLORE FREIGHT RETURNS
Kick off the new year with a smart shipping strategy
Planning can save you time, money, and headaches. Learn how to choose the right shipping services and tools for your business. Plus, find ways to make deliveries and returns a breeze for customers.
Bundle your shipping, increase your savings
Use FedEx Ground and FedEx Freight together to accumulate discounts as your shipping volume increases. One account representative helps you with both services, calculating the best price.
Elevating minority-owned small businesses
Get to know Culture With Us, one of the 2023 FedEx® Small Business Grant Contest winners. This Black-owned business works with artisans from underrepresented communities to curate virtual tastings and experiences.
Elevating minority-owned small businesses
Get to know Culture With Us, one of the 2023 FedEx® Small Business Grant Contest winners. This Black-owned business works with artisans from underrepresented communities to curate virtual tastings and experiences.
MEET CULTURE WITH US
You didn't love a gift.
But you'll love how easy it is to return.
But you'll love how easy it is to return.
Find the right fit for your return
Whether you need to print a label or already have a QR code, see step-by-step instructions. Get answers to your questions about packing and tracking your return.
VIEW RETURN OPTIONS
Use your phone to start shipping
Get the FedEx® Mobile app to print a label from your phone. Or bring your QR code to a FedEx Office or particing FedEx Ship Center location. We'll print a label and take your package
DOWNLOAD THE FEDEX APP
Drop off packages while you're running errands
With thousands of retail locations, dropping off returns is fast and convenient . Choose from stores like FedEx Office, Walgreens, Dollar General, and Walmart
FIND NEARBY LOCATIONS
Rely on more affordable returns
If the merchant doesn't pay your return shipping cost, use low-cost FedEx Ground. It's faster to more locations than UPS Ground.
CHOOSE FEDEX GROUNDFedEx money-back guarantee
We offer a money-back guarantee for select services. This guarantee may be suspended, modified, or revoked. Please check money-back guarantee for the latest status of our money-back guarantee.