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Creating exceptional experiences can mean more customer satisfaction and loyalty. Find FedEx digital intelligence tools to help you deliver at every touchpoint.
Creating exceptional experiences can mean more customer satisfaction and loyalty. Find FedEx digital intelligence tools to help you deliver at every touchpoint.
EXPLORE DIGITAL CAPABILITIESSo much goes into running your business. Take some time to recharge and read. Get guidance on everything from creating a returns strategy to improving sustainability.
GET BUSINESS INSIGHTSFind ways to set customers up for a hassle-free returns experience. Plus, learn about consolidated returns, third-party returns solutions, and more.
MAKE RETURN A BREEZELet us pick up your customer's big, bulky return from their home or business. With FedEx Freight Direct Returns, your customer gets a flexible 2-hour pickup window.
EXPLORE FREIGHT RETURNSPlanning can save you time, money, and headaches. Learn how to choose the right shipping services and tools for your business. Plus, find ways to make deliveries and returns a breeze for customers.
Use FedEx Ground and FedEx Freight together to accumulate discounts as your shipping volume increases. One account representative helps you with both services, calculating the best price.
Get to know Culture With Us, one of the 2023 FedEx® Small Business Grant Contest winners. This Black-owned business works with artisans from underrepresented communities to curate virtual tastings and experiences.
Get to know Culture With Us, one of the 2023 FedEx® Small Business Grant Contest winners. This Black-owned business works with artisans from underrepresented communities to curate virtual tastings and experiences.
MEET CULTURE WITH USWhether you need to print a label or already have a QR code, see step-by-step instructions. Get answers to your questions about packing and tracking your return.
VIEW RETURN OPTIONSGet the FedEx® Mobile app to print a label from your phone. Or bring your QR code to a FedEx Office or particing FedEx Ship Center location. We'll print a label and take your package
DOWNLOAD THE FEDEX APPWith thousands of retail locations, dropping off returns is fast and convenient . Choose from stores like FedEx Office, Walgreens, Dollar General, and Walmart
FIND NEARBY LOCATIONSIf the merchant doesn't pay your return shipping cost, use low-cost FedEx Ground. It's faster to more locations than UPS Ground.
CHOOSE FEDEX GROUNDWe offer a money-back guarantee for select services. This guarantee may be suspended, modified, or revoked. Please check money-back guarantee for the latest status of our money-back guarantee.